VBA – Each VA Regional Office should have a toll free number that I can call from anywhere. If I’m visiting family in another state, I can’t call my home VARO office, I get the nearest one to the phone I’m calling from. And they can’t really tell me anything or get me to the correct VARO. Calling 1 800 827 1000 just gives me the nearest VARO that may not be the one I need to call.
Idea No. 72