Data Availability, Information Quality, Accountability...

CHARLIE NORWOOD VAMC AND NON-VA EMERGENCY CARE CLAIMS

Over 2 years ago I was treated at non-VA ER. I had been told by my PCP at the CBOC where I was a patient to go to the ER because of chest pain. I notified the CBOC of the visit as soon as I was discharged. I recveived the bills and sent them to Charlie Norwood VAMC for payment. To this day I have never received any notification as to whether of not the bills were paid or denied. Since I didn't get any more bills I assumed that Charlie Norwood VAMC paid them. Now just yesterday I received notification from the doctor's office that the bill has been sent to collection.

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Idea No. 195