Data Availability, Information Quality, Accountability...

What information and high-value data should we provide to make our agency more accountable, improve public knowledge of our work, and create economic opportunity? How can we make information and data available in a timely and accessible manner?

Data Availability, Information Quality, Accountability...

Submitted by (@thetimberbroker)

they should not be exempt

The VA Hospitals are exempt from being put in a law suit. That should not be, If someone in the VA Hospitals make a major mistake that did or could have caused harm to that Veteran and family they should be held accountable. But as it sits the Attorney's for the VA Hospitals tell you all you can get is ZERO to $300.00 for their mistake. And I notice if one VA has trouble with an employee they tranfer he or she to another ...more »

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8 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@justice4unm)

Open Medical Staff Biographies

I am familar with internet research techniques but the last two hours have failed to find a single VA link for medical staff biographies at Albuquerque VAHC. Not even the Director, or Chief of Staff, or Department Heads. What are you afraid of folks? I'm not even asking for contact info, just a picture and qualifications so I can ID the people to whom I'm expected to entrust my health. This should be a point of pride! ...more »

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36 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@dwstrayhorn)

Open Door

The VA should not have an open door "policy." The VA should have an open door REQUIREMENT that allows vets with problems to speak to someone who can resolve the problem post haste. When I had an issue with outsourced care payments, I tried the usual channels to resolve the issue and went nowhere with my efforts. The bills kept coming and each time I requested to speak to someone who had the ability to resolve the issue, ...more »

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25 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@patrickdodd)

Be more honest

Tell ALL the veterans who rec'd colonoscopies at the facilites that are known not to have been properly maintaining and cleaining gear that they may have been exposed. Tell ALL veterans when they are going in for a surgical or other risky/invasive/intimate procedure who will be involved and if trainees will be participating and what they will be doing. Do not refuse veterans access to information to which they have ...more »

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26 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@justice4unm)

DIRECTOR'S OPEN DOOR

Maybe I was just lucky, but when in LA I got outstanding care and service. I was able to deliver a personal and heartfelt thanks to "Chuck" the director who actively sought feedback in person, as well as in writing, and during his open door times. The staff morale was the best I've seen, and the care was first rate [had DBS inplant and gallbladder removed]. I still drop-in to say hi when in town. Albuquerque is the ...more »

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20 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@woodellwood)

Communications # 2

What I find after reading all the comments is the lack of communications between the VA and the veterans. When a veteran files a claim and VA receives it than VA should keep the veteran abreast of each step that is being taken, by e-mail or by letter and tell the truth, if it is held up because the request for information has not came in yet, let the veteran know. If the claim has been sent to the rating board, tell ...more »

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20 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@smallrevolution)

The V.A. can start with being honest with patients

Why move this post as off topic. Please explain before removing again. 1. Do not fail to diagnose medical conditions so the V.A. does not have to treat. Tell us the truth, refuse to treat if you like, and we can look for alternative, or struggle to change things, but to fail tell V.A. health care staff not to diagnose or treat certain conditions is a violation of human and civil rights of the patient. 2. Informed consent ...more »

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24 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@woodellwood)

Communcations

What I find after reading all the comments is the lack of communications between the VA and the veterans. When a veteran files a claim and VA receives it than VA should keep the veteran abreast of each step that is being taken, by e-mail or by letter and tell the truth, if it is held up because the request for information has not came in yet let the veteran. If the claim has been sent to the rating board tell the veteran. ...more »

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22 votes
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