The VA Hospitals are exempt from being put in a law suit. That should not be, If someone in the VA Hospitals make a major mistake that did or could have caused harm to that Veteran and family they should be held accountable. But as it sits the Attorney's for the VA Hospitals tell you all you can get is ZERO to $300.00 for their mistake. And I notice if one VA has trouble with an employee they tranfer he or she to another... more »
Data Availability, Information Quality, Accountability...
There should be no cut-off date to receive comments and ideas from patients and employees of the VA system. It is a mystery to find anyone who will respond to your claims and complaints about anything to do with services.
It seems the paper shuffling and burecratic shuffle is the order of the day.
I am familar with internet research techniques but the last two hours have failed to find a single VA link for medical staff biographies at Albuquerque VAHC. Not even the Director, or Chief of Staff, or Department Heads. What are you afraid of folks? I'm not even asking for contact info, just a picture and qualifications so I can ID the people to whom I'm expected to entrust my health. This should be a point of pride!... more »
They should make the Va tell the truth to their patients and to never hang up on them when they are asking questions of them thru the phone.Also to make sure when they write things in patients records make sure that everything is true.
The VA should not have an open door "policy." The VA should have an open door REQUIREMENT that allows vets with problems to speak to someone who can resolve the problem post haste. When I had an issue with outsourced care payments, I tried the usual channels to resolve the issue and went nowhere with my efforts. The bills kept coming and each time I requested to speak to someone who had the ability to resolve the issue,... more »
Tell ALL the veterans who rec'd colonoscopies at the facilites that are known not to have been properly maintaining and cleaining gear that they may have been exposed. Tell ALL veterans when they are going in for a surgical or other risky/invasive/intimate procedure who will be involved and if trainees will be participating and what they will be doing. Do not refuse veterans access to information to which they have... more »
Maybe I was just lucky, but when in LA I got outstanding care and service. I was able to deliver a personal and heartfelt thanks to "Chuck" the director who actively sought feedback in person, as well as in writing, and during his open door times. The staff morale was the best I've seen, and the care was first rate [had DBS inplant and gallbladder removed]. I still drop-in to say hi when in town. Albuquerque is the... more »
What I find after reading all the comments is the lack of communications between the VA and the veterans. When a veteran files a claim and VA receives it than VA should keep the veteran abreast of each step that is being taken, by e-mail or by letter and tell the truth, if it is held up because the request for information has not came in yet, let the veteran know. If the claim has been sent to the rating board, tell... more »
Why move this post as off topic. Please explain before removing again. 1. Do not fail to diagnose medical conditions so the V.A. does not have to treat. Tell us the truth, refuse to treat if you like, and we can look for alternative, or struggle to change things, but to fail tell V.A. health care staff not to diagnose or treat certain conditions is a violation of human and civil rights of the patient. 2. Informed consent... more »
What I find after reading all the comments is the lack of communications between the VA and the veterans. When a veteran files a claim and VA receives it than VA should keep the veteran abreast of each step that is being taken, by e-mail or by letter and tell the truth, if it is held up because the request for information has not came in yet let the veteran. If the claim has been sent to the rating board tell the veteran.... more »
Because the VA doesn`t put everything down or tell the truth you may want to get a copy of your VA Medical records.The first copy is free to you,(the Veteran),So you should check your reords and make sure that everything is correct or,if not.ask how to correct them legally.
It would be great if they had a 24 hour customer service link that could be accessed from the internet to be a lifeline to veterans that have a question. Sometimes the 800 number is difficult to navigate through.
The VA should live webcast all meetings for proposed rule making and regulations where the public comment should take place. They should make these meetings available for on demand viewing and have the ability to have that content be indexed for video search. By doing this the public and stakeholders will be able to see the inner workings of the rule making process and make the content and proceedings transparent to... more »
Active duty and retired military have served as your lab rats and breathing cadavers without informed consent long enough.
Inform veterans exposed to research, and give them compensation within 60 days of evaluation for effects of research on veteran.
VHA – HIPAA was supposed to make my medical records more portable. It seems to have made it actually harder to get my records from Point A to Point B. In order for my VA physician and/or pharmacy to know about my private healthcare (if I’m travelling or choose to use another provider for some things) it is up to me to somehow obtain copies of my records from both places and provide them to the other. Repeatedly, if... more »