(@drewearly)

New Ways of Doing Business, New Tools...

Enact statutory timelimits on processing claims

The Congress (or VA through the CFR process) should enact timelimits for performance on the processing of claims. This will provide for due process on the part of veterans, and make metrics and performance management on the part of the VA much easier to assess. VA may be scared of actually having to deal with performance standards, but welcome to the real world--either perform or become irrelevant (gee, think somebody... more »

Voting

29 votes
Active
(@woodellwood)

Data Availability, Information Quality, Accountability...

Communications # 2

What I find after reading all the comments is the lack of communications between the VA and the veterans. When a veteran files a claim and VA receives it than VA should keep the veteran abreast of each step that is being taken, by e-mail or by letter and tell the truth, if it is held up because the request for information has not came in yet, let the veteran know. If the claim has been sent to the rating board, tell... more »

Voting

20 votes
Active
(@woodellwood)

Data Availability, Information Quality, Accountability...

Communcations

What I find after reading all the comments is the lack of communications between the VA and the veterans. When a veteran files a claim and VA receives it than VA should keep the veteran abreast of each step that is being taken, by e-mail or by letter and tell the truth, if it is held up because the request for information has not came in yet let the veteran. If the claim has been sent to the rating board tell the veteran.... more »

Voting

22 votes
Active
(@pointman1960)

Public Feedback & Involvement, Tools & Strategies...

Create VA'S open Government Plan

As the objects of paper shredding scandals we expect an openness about investigations from the VA OIG related to these constant issues at hand, we need a open Government response as related to all investigative reports. This will cause a thought process when VA employees criminal act can expose his or her name publicly to go along with presecution of the crimes of tampering with federal documents!

Voting

19 votes
Active
(@rzimmermansr)

New Ways of Doing Business, New Tools...

Compensation and Benefits Pay On-line

If DOD (DFAS) can provide "secure" on-line access to retirees about their retired pay, why can't DVA? This on-line access should include any CRDP or CRSC retro pay the veteran may be entitled to aloang with the status of any claim for service connected disability. This access might "force" those processing claims be a little more diligent in their duties.

Voting

20 votes
Active
(@extinj)

New Ways of Doing Business, New Tools...

VA Hospitals

Totally do away with them! Instead, offer a VA healthcare insurance similar to tricare that must be accepted at any medical facility. It makes me vomit when I go to Nashville with my wife and take her to the luxurious Vanderbilt Hospital for her care and then I go across the street to the ghetto, broke down, over crowded, under/improperly staffed VA hospital. Let medical professionals provide the actual health care... more »

Voting

-9 votes
Active
(@jerterw)

Public Feedback & Involvement, Tools & Strategies...

Equal Treatment for ALL Veterans

As National Chairman of the American Cold War Veterans I have some issues with VA. Millions of men and women served during the Cold War, and outside of the Korea and Vietnam War periods. Many or most of these veterans are not eligible for VA Health Care. We did the same jobs that today's military are doing, yet so many get denied. This is totally unfair and unequal treatment. President Obama, Vice President Biden and... more »

Voting

20 votes
Active
(@gsw1943)

New Ways of Doing Business, New Tools...

Veterans volunteer on temporary basis to fill empty DOD jobs

The DOD is often reported to have many vacancies for which it is recruiting. Why not have able veterans volunteer to fill these until a permanent appointment is made? Thousands of veterans have once had clearances that might be updated with less effort than the new appointments will require. Thousands need either no compensation or little more than just there expenses paid, and many who are computer-savy might be assigned... more »

Voting

10 votes
Active
(@roland)

New Ways of Doing Business, New Tools...

Restructuring VA employee metrics

There has been much discussed in the press, as well as a lively veteran topic whenever veterans get together, on how the VA defines success through employee metrics in the rating area. The VA has a professed mission of “The mission of the Disability Compensation program is to provide monthly payments to veterans in recognition of the effects of disabilities, diseases, or injuries incurred or aggravated during active... more »

Voting

17 votes
Active
(@hadabuck)

Tell Us How to Improve this Site...

Separation of Ideas - Medical Care issues and Employee issues

Having read thru the list of suggestions, it has become clear that there are suggestions coming from two different camps. 1. You have the Vet who is frustrated because it takes forever to access his medical records and 2. You have the VA employee who is trying to do his job but runs into obstacles. It would be quite easy to modify this forum by simply asking after the website is opened if you are an employee... more »

Voting

5 votes
Active
(@patrickdodd)

Data Availability, Information Quality, Accountability...

Patient Orders Hand Out

I checked out the source for smallrevolution's inspiration for informed consent reform, the same doctor drafted this document below. It could be handed out to patients to fill out, if they so chose, and be placed in their file when they are going to have a procedure under sedation. List of Patient Orders I Choose for Myself So that I may clearly state the content and conditions of my consent to permit medical and... more »

Voting

10 votes
Active
(@smallrevolution)

Data Availability, Information Quality, Accountability...

Some informed consent reform

Draft of Proposed Legislation Concerning Informed Consent and Medical Accountability Contents I. Provide Take-Home-and-Keep Informed Consent Material II. Provide to Persons (for Verification) All Their Medical Records Prior to Signing the Legal Consent III. Provide Audio and Videotape (Truth In Surgery) Procedure Documentation Option IV. Provide Take-Home Medical Records V. Provide Typed Reports, Radiographic Pictures,... more »

Voting

4 votes
Active
(@patomp)

Data Availability, Information Quality, Accountability...

Dual Care Veterans & the Interoperable electronic medical record

As an employee of the VHA, I have seen the growth of electronic medical records and its impact on the VA healthcare delivery. The VHA along with the DOD are moving towards the goal of collaboration in assuring that electronic health information is shared. In addition to these two systems collaborating, the VA and Kaiser Permanaente are launching a connection. This pilot program will connect both EHR systems which would... more »

Voting

18 votes
Active
(@cj0000)

New Ways of Doing Business, New Tools...

Professionalization - Get Rid of Product Lines

Professionalization – The “product line” movement has proven to be ineffective. Too many medical centers are still organized in these silos instead of maintaining the integrity of a profession like Psychology, Nursing, and Social Work. The product line model is proven to be less effective, harmful to morale, and expensive yet some administrators only know how to do this one thing. Put the professions together. I want... more »

Voting

11 votes
Active