Data Availability, Information Quality, Accountability...

What information and high-value data should we provide to make our agency more accountable, improve public knowledge of our work, and create economic opportunity? How can we make information and data available in a timely and accessible manner?

Data Availability, Information Quality, Accountability...

Submitted by (@justice4unm)

Open Medical Staff Biographies

I am familar with internet research techniques but the last two hours have failed to find a single VA link for medical staff biographies at Albuquerque VAHC. Not even the Director, or Chief of Staff, or Department Heads. What are you afraid of folks? I'm not even asking for contact info, just a picture and qualifications so I can ID the people to whom I'm expected to entrust my health. This should be a point of pride! ...more »

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36 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@patrickdodd)

Be more honest

Tell ALL the veterans who rec'd colonoscopies at the facilites that are known not to have been properly maintaining and cleaining gear that they may have been exposed. Tell ALL veterans when they are going in for a surgical or other risky/invasive/intimate procedure who will be involved and if trainees will be participating and what they will be doing. Do not refuse veterans access to information to which they have ...more »

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26 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@dwstrayhorn)

Open Door

The VA should not have an open door "policy." The VA should have an open door REQUIREMENT that allows vets with problems to speak to someone who can resolve the problem post haste. When I had an issue with outsourced care payments, I tried the usual channels to resolve the issue and went nowhere with my efforts. The bills kept coming and each time I requested to speak to someone who had the ability to resolve the issue, ...more »

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25 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@smallrevolution)

The V.A. can start with being honest with patients

Why move this post as off topic. Please explain before removing again. 1. Do not fail to diagnose medical conditions so the V.A. does not have to treat. Tell us the truth, refuse to treat if you like, and we can look for alternative, or struggle to change things, but to fail tell V.A. health care staff not to diagnose or treat certain conditions is a violation of human and civil rights of the patient. 2. Informed consent ...more »

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24 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@jaorangemen)

The VA should live webcast all meetings

The VA should live webcast all meetings for proposed rule making and regulations where the public comment should take place. They should make these meetings available for on demand viewing and have the ability to have that content be indexed for video search. By doing this the public and stakeholders will be able to see the inner workings of the rule making process and make the content and proceedings transparent to ...more »

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22 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@woodellwood)

Communcations

What I find after reading all the comments is the lack of communications between the VA and the veterans. When a veteran files a claim and VA receives it than VA should keep the veteran abreast of each step that is being taken, by e-mail or by letter and tell the truth, if it is held up because the request for information has not came in yet let the veteran. If the claim has been sent to the rating board tell the veteran. ...more »

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22 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@justice4unm)

DIRECTOR'S OPEN DOOR

Maybe I was just lucky, but when in LA I got outstanding care and service. I was able to deliver a personal and heartfelt thanks to "Chuck" the director who actively sought feedback in person, as well as in writing, and during his open door times. The staff morale was the best I've seen, and the care was first rate [had DBS inplant and gallbladder removed]. I still drop-in to say hi when in town. Albuquerque is the ...more »

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20 votes
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Data Availability, Information Quality, Accountability...

Submitted by (@smallrevolution)

If you want to be "open" then try not censoring out posts

If you want to be "open" then why censor my post? Because I bring up the fact that the V.A. has a long history of not properly cleaning reusable medical equipment, including colonoscopies? Is it because I mention that the V.A. violates Patients informed consent, in terms not only of research, in terms of who does what to you once sedated? Is it because I bring up the fact that female veterans suffer non-consensual ...more »

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20 votes
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