john.himself

Some clerks at Hines VA (Hines, IL) have been in their positions forever -- and some of them have dreadful manner and behaviors. It's offensive and a real drag... Conversely while visiting Orlando, FL I was just amazed at the enthusiasm, morale, and "service attitude" I experienced in the Orange Clinic. I think at one point N. Chgo VA was rotating some of their people. Can see at least some of the pros and cons here. ...more »